Bob Howard Toyota Reviews & Testimonials
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Bob Howard Toyota always takes care of all our car needs on time and no surprises. I have always left satisfied and happy with the work performed and never had any issues that has caused me to come back. I would highly recommend Bob Howard Toyota.
It was a good experience. I had not given it much thought until now. Everyone I made contact with helped complete the process of returning my vehicle fixed.
Very helpful and lots of support figuring out all the tech in my new car.
The service was excellent. She did what I asked for and offered me a free car wash. The waiting time is about an hour and 30 minutes for oil change and tire rotation. Great refreshments with hot drinks and donuts.
The customer service and the overall service quality was great but the customer experience was lacking. Such as having a refrigerator for refreshments in the customer waiting area but it was completely empty.
Accurate, professional service to revitalize an older 4-Runner that had been neglected due to lack of funds. Drives like new and is reliable. The curtesy and informed responses made my wife and niece overwhelmed like never before in Kansas City where my niece hails from.
Had an excellent time today buying a great used car with the help of Sam Keeth. He was very professional, patient and kind. I highly recommend seeing him at Bob Howard Toyota
Bob Howard Toyota made the experience of buying my car fast and easy!
Michael and Jayden were super professional and helpful. They had a warm welcome and seemed ready and happy to help me during my service visit.
The folks in the service department were outstanding in their attention to every detail. Also, exceedingly courteous. Thank you very much.
We had a fantastic experience at Bob Howard Toyota thanks to Zac Mosier. We arrived just 30 minutes before closing, but he was incredibly patient and never made us feel rushed. Zac took the time to explain everything thoroughly, answering all of our questions with clarity and professionalism. His friendly attitude and helpfulness made the whole process smooth and enjoyable. We truly appreciate his dedication to great customer service, even at the end of a long day. Highly recommend working with Zac if you're in the market for a new car!
Michael got me checked in and updated me while I waited. Inside looks good and has a lot of comfortable chairs, cool little cafe with a barista style coffee machine that makes a bunch of coffees. They finished my service about 20 minutes before the expected time. Michael walked me to my truck to make sure all was in order and was very professional. Great overall experience!
Exceptional Customer Service! After having a negative experience at Jim-Norton Toyota, I went to Bob-Howard Toyota where my Service Advisor, George Dosher, took great care of my vehicle and ensured that I had a full understanding of what I needed for my vehicle.
Lots of room for waiting, beverages to choose from, peaceful. That’s my story and the end.
Riley was so kind and explained everything. They had or car done in record time. The people were friendly not only to us but everyone that came in.
Great service, super helpful and informative.
Great dealership. And happy smiling faces to help. Got my work done quick. Enjoyed walking around and looking at new cars.
Amazing car dealership car salesman, Sam Keeth was awesome took great care of me got me a cash deal you just couldn’t beat I will be back to get another car they are awesom!!
I will recommend anyone in the car market to stop by and do business with them. I had the honor of working with George and Justin. They were all so great and very easy to work with. They made this car buying experience special.
Got a great deal on an oil change from a coupon they mail to me. Thanks for your helping my retirement income go a little further.
Got a tacoma 2024 sr the finance department Was really helpful
After looking all over the country for our manual Subaru Crosstrek we found our match 400 miles away at Bob Howard Toyota. Sam was very helpful throughout the process, and answered all our questions. I flew 400 miles to purchase our car and the process went very smoothly. Thank you, Sam!
They were prompt and very nice..very helpful in discussing other services available...will be returning
The service and parts center at this dealership is fantastic. They are always easy to book appointments with, fast service, good people. I genuinely trust the folks there when I hand my keys over. They even helped me get keyless entry working on a used Tundra I bought that didn't come with a key fob. Excellent service in person and over the phone! The used car department isn't worth dealing with. I brought my car in for an appraisal and got a very low offer. They offered $46,000 and I sold my car the next day to CarMax for $58,000. ...
Jaiden was my advisor during my 10,000 mi check up on Friday 9/13/24. He was very efficient, kind & good natured. I enjoyed interacting with Jaiden. I had scheduled an appointment and my maintenance was attended to right away - the wait was surprisingly short and my car was washed, which is a real bonus. I must say though that working with our salesman, Mitesh Ghandi, is what keeps us coming back to Bob Howard. We have now purchased 3 vehicles through Mr Ghandi. The chocolate cappuccinos help too 😁
Great and quick routine car service! I’ve only had great experiences here!
My car was diagnosed and fixed in under 24 hours!
Sam Keeth at Bob Howard Toyota was fantastic to work with. He made the process smooth and stress-free, answering all my questions and helping me find the perfect car. I truly appreciate his professionalism and support. Highly recommend Sam if you’re looking for a great car-buying experience!
Sam Keeth A Very,Very Nice Gentlemen, A Professional Salesmen at Bob Howard found me a Great Car,And I'm Very Pleased with My Toyota.. So if You Need a Reliable Car,I do Suggest going to Bob Howard and ask for Sam Keeth Would Be Your Best Car Salesmen on The Lot.. Sincerely Chet.....
Lucas did a fantastic job! They were very friendly and took great care of my car! Highly recommend Bob Howard Toyota!
Excellent, Brett kept me informed and completed the work he recommended. He was very courteous and recommend a number of things that needed repair. Vey good.
I was in OKC for two months for my job. My Tacoma needed some work so I chose this dealer for service among the others in the area because they were the easiest to work with. Most availability and convenience! Like a lot of Tacoma owners, I have a modified rig and I put oversized tires on it. Let me just say how pleased I was with this visit. Discount tire had no luck putting the tires I wanted on the truck without rubbing after they "aligned" it. I bring it to Bob Howard and they not only ...
The individual customer service is unmatched! I never felt pressured to choose additional services and I was well informed of everything they were doing for my vehicle.
Good location, very clean , vehicles desplayef nicely. Shaded lot appreciated. All personal very friendly and do their jobs well.
Update: Aaron and Royce have stepped up to resolve the issues after reviewing my complaint. George was my final service advisor. After a rocky start with him yesterday (I'm sure he didn't fully understand my frustration, initially or the time that it had taken to get to this point), he also stepped up and went above and beyond to make sure things were right. I understand that customers often complain or simply don't understand what it takes to make things happen. So, I can have some leniency. But, hopefully, the service writers and technicians can be coached ...
Update: Aaron and Royce have stepped up to resolve the issues after reviewing my complaint. George was my final service advisor. After a rocky start with him yesterday (I'm sure he didn't fully understand my frustration, initially or the time that it had taken to get to this point), he also stepped up and went above and beyond to make sure things were right. I understand that customers often complain or simply don't understand what it takes to make things happen. So, I can have some leniency. But, hopefully, the service writers and technicians can be coached ...
Used Bob Howard Toyota. Just a great experience. Would recommend to anyone. Malcolm Roberts was awesome!!!
Carl Copley was instrumental in helping us find the correct vehicle for our needs. Also, the managerial staff and finance team were able to help us navigate the paperwork. The whole team was helpful in making the car buying experience and enjoyable.
Quick and easy process. The salesman Brian was not pushy. They went above and beyond. Was way better then any other car sale I have experienced.
The buying experience was easy. Tyler Siglock was very helpful and answered my questions. The process took a little longer than expected but it was the paperwork stuff. The vehicle was delivered clean. The only thing would be providing a folder to hold all your paperwork, brochures, etc that you will have for the purchase. It’s a minor thing but it would help customers have all their documents when leaving. Plus it could be another piece of advertisement for Bob Howard Auto Mall. Definitely go see Tyler Siglock. We already provided his information to a friend that is also ...
Every part of the process of buying a Lexus from Bob Howard Toyota with Rudy’s help was perfect. We couldn’t have been more pleased. Thank you! Ed Thiessen
Great communication and service! Nice place to have your vehicle serviced at. Would definitely recommend.
Worked with us very well. Mr. Sam our sales guy was awesome. The finance man we had was amazing .
My experience was great!Don Nelson was my sales person and he made it an easy and perfect car buying experience
I am very pleased with the guys who helped make my husband happy in getting one of his dream vehicles! They worked hard at getting him the best deal they could! Much appreciated!! I can not think of a more deserving man than my hardworking husband! Thanks guys!!!
They were great, but they forgot to turn off the need Oil change notification.
Excellent service. The online option for making appointments was so convenient. Your employees were very nice
Friendly staff, detailed inspections, and fast service.
I like this dealership. When I bring my car in for scheduled maintenance, they are ready and get me on my way in less time than quoted.
08/13/2024: Went to Bob Howard for new brakes and turning of rotors. Met Julian as my service tech. He was extremely nice and polite. Not pushy at all. Looked up information for me and checked prices and for possible discounts for me. He was very busy while I was there and made me feel comfortable.There was also another young man named Jaiden who was eager to help me as well. Please keep these young men as they are really trying hard to do a good job as far as I can tell. Julian knew I was in a bit of ...
George was amazing. He was empathetic, knowledgeable and communicated every detail about the process. I had knocked my passenger side mirror off getting out of my garage this morning. My 2024 Forerunner isn’t even 2 months old yet. I was so upset and George talked to me on the phone, met me outside as soon as I drove in and constantly kept me informed about who was looking at my car and ordering the part.
Sam Keeth was very helpful and did a wonderful job at getting us into a certified pre-owned vehicle, if you are in the market and looking to get a new car go see him. He will be up front and honest with you
They provided prompt courteous service. They were responsive to my questions. The service appears well done, and the customer service was professional and friendly.
Great place to buy a car! Everyone was very nice and friendly and treated me like a person
Service was completed in about an hour and a half. I was pleased that they were not pushy when I denied additional recommended services.
Great service by Zach and BH team. Easy to work with and a very fast turn on the paperwork.
Great dealership. Used them for some repairs on my Toyota. If you go for repairs ask to use the technician Anderson. He was awesome!!
These guys are the BEST!
Competent, fairly priced service and courteous and knowledgeable service personnel. Pretty much all you could want
Salesman made sure to get me a deal close to the numbers I wanted. I went there for a grand Highlander but left with a sienna platinum hybrid
Bob Howard Toyota has Excellent service and a friendly staff. I have Always had a great experience there!
Very friendly and helpful and answered all my questions. Took time to show and explain things.
D'Marius and the team are very helpful and will get you in and out quick! Highly recommended.
Came to this dealership with due to issues with getting my car started. They were efficient and effective, and Brett was a great service adviser with timely communication and great service.
Received friendly greeting this morning. Service was good and the explanation of services and check out was friendly as well.
The staff at BH Toyota service, as well as within the sjoqroom, was absolutely wonderful! From Julian, to Blu Ayers, to receptionist who shares my Birthday today, I felt valued, seen & appreciated. Thank you, Bob Howard!
The Bob Howard Service Department is excellent. Haley was our Service Advisor and did an excellent job of keeping us informed.
Efficient
I recently had the pleasure of purchasing a vehicle from Bob Howard Toyota, and I must say, it was an exceptional experience from start to finish. The moment I walked through the doors, I was greeted with warm smiles and a welcoming atmosphere. Special shoutout to Sam Keeth, who went above and beyond to ensure I found the perfect car. His knowledge about the vehicles was impressive, and he patiently answered all my questions, making sure I felt confident in my decision. What truly stood out was his genuine interest in understanding my needs and preferences, rather than just making ...
Excellent service every time! Reasonable pricing. George provided truly wonderful service. All we could ask for.
Fast friendly service, even gave me a ride home! Michael was great in keeping me posted!
I recently had the pleasure of purchasing a vehicle from Bob Howard Toyota, and I must say, it was an exceptional experience from start to finish. The moment I walked through the doors, I was greeted with warm smiles and a welcoming atmosphere. Special shoutout to Sam Keeth, who went above and beyond to ensure I found the perfect car. His knowledge about the vehicles was impressive, and he patiently answered all my questions, making sure I felt confident in my decision. What truly stood out was his genuine interest in understanding my needs and preferences, rather than just making ...
Wonderful experience at Bob Howard Toyota, fast, efficient. Great customer service.
Service Representative provided fantastic customer service. I was 100% satisfied with the service provided and I highly recommend this company.
The Bob Howard dealership is always clean and busy. The sales team is top notch. The service team has been taking care of my vehicles for many years.
Great purchase.
Excellent service. Curtis was great to work with. We will be back for more service. Thank You. 👍
Great service! Fast! Friendly! Reliable! Easy access! Competitive pricing and a great spot all around. Thanks for taking such care of your customers💝 .
I get the same guy every single time i go and he is nothing but kind and thorough. They are always quick and im never there more than 30 minutes for my maintenance services. I went today and they even washed the outside of my car!
Good dealership. T hi ey are helpful and enjoy people . They try to please. Good group of people.
My service adviser Jaiden, was courteous, listened to my issues I was having with my vehicle and was able to communicate with the mechanics effectively. Although my repair part was not in stock and my vehicle would not be repaired in one day, my service adviser kept me informed of the situation and my vehicle repair was corrected without any further holdups.
I went there an had my cars air conditioner repaired ..they were fast and efficient and pleasant...I test drove new 2025 camry was very impressed and am buying one. I will be using them in the future. Very good staff.Thanks
The dealership is good and price is reasonable, however, sometimes it takes a long time
Let me just say… BOB Howard Toyota has been my “go to” auto group for purchase of my last 4 Camrys and for very good reasons: Bob Howard knows how to treat car buyers, they are not customers they are family. From my dealer Mitesh Gahndi to David in finance and to Antonio (who detailed my car) I felt like I was with family members discussing details of car, stories of my Toyota experiences, and catching up with latest technology trends with the Toyota brand. You can’t go wrong visiting this group of wonderful people… stop in to see them ...
Worst service. Had an appointment for oil change. when I get there they tell me it will be minimum 3.5hrs wait. When I told him I had an appointment, the employee at the service desk is very rude and agitated and tells me its my fault that i made an appointment online. I have always made service appointment online, no appology and he actually says its my fault for not calling and checking with them after i made the online appointment. update: quick response from the service manager which I appreciate very much, based on this i am changing my ...
Great people & Service! Always a job well done. Aside from the excellent vehicle itself, the Dealer is as important. That's why I go there.
Stopped in to browse after the dealership next door made it clear with their lousy service that they didn't want my business. The folks at Bob Howard Toyota were friendly, professional, and were actually willing to negotiate on a new vehicle. Within a few hours, I was on my way home in my new Toyota. Highly recommended!
Reviews & Testimonials | Bob Howard Toyota