Bob Howard Toyota Reviews & Testimonials
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Very friendly and helpful. Comfortable lobby and clean. Good price for services rendered. Politeness overload.
Initial request was not addressed, but later found to be a simple lose battery connection left by another body shop.
We made the deal over the phone and they did supply needed information. Agreed to pick me up from airport, and was there on time. Once at the dealership, it was a little hectic. I noticed a nail in the tire, so it took a little while how that was going to be handled. While that was being done, I waited on finance department. I had agreed amount check in my hand, and was told I needed another $200 plus dollars because they had figured the tax wrong. Once all the paperwork was complete, I still had to wait another 40 minutes ...
Provided excellent advice and customer service. Customer focused scheduling process, helpful and friendly staff. Free car wash after repairs.
The service manager who helped me today was very pleasant, friendly and knowledgeable. Need to serve donuts.
Very professional salesman, negotiating was easy and fun. The whole experience was really good, not like the first dealer I went to that was on NW area of OKC.
This dealership was very courteous and helpful. Everything was very nice and clean. My salesman Don was knowledgeable and cooperative. Thanks.
Excellent service! They explained wait times, kept me informed on what was going on with my 4 runner. Valet/porter came out, asked if I had time he would wash my car for me! Great team!
Very helpful team of managers and sales associates. Worked very hard to get a deal to work for me
Excellent service. Curt was very helpful taking care of my vehicle and getting me back on the road quickly.
If I was to ever buy another new car I I would buy from Bod Howard.
George Denham made my experience the greatest. Stayed in contact the whole time about when the car was ready.. he knew I was late for work and made sure I had a vehicle ready till mine was getting detailed.
Dealer ship did good ,George the service guy was awesome, will return to talk to George about finishing the rest of the work on my car.
Great Service, professional and informative. Bought my last vehicle here around two years ago and very happy with overall experience.
Rudy was our sales professional at Bob Howard Toyota in Edmond, Oklahoma. He found us an amazing deal on a low mileage mint condition Toyota RAV4 and we couldn’t be happier! Highly recommend Rudy at Bob Howard Toyota.
All was very well good at there job and pleased and treated us good pleased
George Denham was very pleasant to deal with. Satisfied customer! Would certainly buy from him again.
Quick, easy service with appointment! Service advisor was knowledgeable and accommodating. Easy wait at dealership.
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Good service. Professional! Convenient and timely work. Confidence in their service department. Salesmen are informed and professional.
They usually take good care of my vehicle in a timely manner and honor the discount coupons for a good value.
The young man I deli with was very helpful explaining what I could have done. He was very polite.
Courteous service and excellent timing! I would recommend that there is water or soft drinks in the empty refrigerators. Little amenities would add to the experience. Thank you…
Every time there is a crisis with my beloved old Sequoia, these folks are so honest, kind, and helpful to take care of the Sequoia as well as me! I cannot speak highly enough to their workmanship, timeliness, & compassion. John & Seth were awesome! Manager Lucas even doubles as a ‘therapist’!! Many thanks for getting the Sequoia, all my rescued pets and me back on the road again!
Zack, Kevin, Jay were all cool and great to work with. Finance guy not so much. His demeanor totally changed after we opted out of the extended warranty. Not cool at all.
Very pleasant and keeps you advised about your car. They were quick and got my car back to me.
Very efficient and courteous service. Everything explained perfectly without any surprises. All questions answered. Would highly recommend.
Excellent service. The work on the car was performed efficiently and I was informed of the issue prior to the work being performed.
In and out fast today. Best part was the coupon for the oil change. Great savings for a retired guy.
Much better service this visit. Also, talked to a real service person, not the phone tree thankfully.
Super friendly, I believe his name was Curtis. Super nice and genuine person. Highly recommended.
Always professional and friendly .Great staff and keep me updated on all services Will continue to do business there
Satisfied with the service provided on my vehicle. Very professional and helpful. Will bring my vehicle back.
Our salesman, Hunter, was great. He was very knowledgeable, patient, and polite. We are very happy with the car we purchased.
They took my concerns and gave me back my car in well working condition. Thank you!
Servicing your car is easy and painless. Waiting area is comfortable. George, the service person very personable, knowledgeable and helpful.
I was able to get my oil and oil filter changed in preparation for our vacation departure tomorrow morning.
Mitesh Gandhi was the best sales person ever!! He let me know the entire process and made it easy for me!!
My Bob Howard service advisor, John Munns, was courteous, professional & helpful; he returned my RAV4 Hybrid freshly washed when my work was completed. I WAS surprised it took more than 1 1/2 hours for my oil change even when I had made an appointment, for which I arrived not just on time but 15 minutes early. Donna Graham
Good system for car servicing. Usually done in a decent amount of time. Not sure about last oil change but the service rep “john”? Says there may be an issue with the oil filter on my nx300. Lexus/toyota. Same thing. Dont know what his angle was on that but told him go ahead and change it anyway. They always wash the car afterwards. John didnt and asked me this time if I wanted it washed. Must be a busy day.
Very trustworthy & very professional. They go out of their way to make the customer feel valued
The advisor got me in and out quickly and answered all my questions to my satisfaction
Hayden took care of my toyota and I beyond my expectations. The work on the vehicle was done quickly and resolved the issues fully!
Brett greeted me and listened attentively to my requests. He stated it would probably be an hour and a half wait but he was back within an hour with everything accomplished and even ran out to drive my car up to the door. Way to go Brett!
Friendly and knowledgeable staff, easy to work with both in sales and finance , great atmosphere,
I appreciate having an assigned advisor who goes over recs in person and communicates to the technician and escorts clients out when work is completed. Today I had 2 visits (needed a follow-up due to ongoing tire issue) with 2 different high-caliber and professional advisors. I respect that a conservative approach was taken first visit -more accepting and palatable to know a new tire was needed. My only comment is in regards to the complimentary beverages. Styrofoam cups continue to be provided; in this era of recycling and being planet-conscious, I look forward to when Toyota switches to paper biodegradable products. I ...
Hayden is the best service advisor. He was accomodating. We are very satisfied. We have been coming there since we owned my Camry. This is the first time that we are very satisfied.
Excellent courteous service by Bob during my recent visit for oil and change He went above and beyond to ensure the validity of free oil change on my new Venza was ok and ensured no charges
Great dealership, bought my Tacoma here in 2013. Feel they have always treated me fairly on service my truck. Left for a while when I had to move to Yukon. But I think I will just stick with this dealership from now on. Being convient is not always the best choice.
Thanks Mark for talking care my problem had with chevy dealership he got things done well satisfied
Prompt service. They no longer wash the car after service. And I wish they wouldn’t mess around with the lights.
Everyone is always so pleasant and accommodating. Great place to get my service done. They are quick and always do great work
Excellent Customer Service and did not try to sell a bunch of extra stuff during service call. I worked with John and was very pleased and will return.
Service department visit for 10,000 mile service. Had an appointment and got right in. Waited about 30 minutes and was done. Good experience.
Seems to have a lot of people not doing much of anything. A very motivated young man found my billing and helped me get on my way.
The dealership is clean, people were very helpful. The only thing that would be a negative was there was no water in the icebox in the waiting area.
I took my Toyota RAV4 Hybrid for service today. The whole experience was excellent from the online booking and the attention we got at the dealership. John Munns was very courteous, friendly and efficient!! I have always trusted Bob Group of Automobile Dealerships.
Thomas was very helpful in the purchase of our Corolla, we are looking forward to using your services in the future thanks Rick Maynard and Gary Bryant
Professional and courteous reservation made the same day and they got me in and out
Thomas and George were Awesome to work with! I would buy a again from these sales professionals.
My wait was short, professional, and very through, I was a little late but they were still able to get me.
The sales staff is great and very helpful...they listen and make sure patrons get their needs met
Great service, was updated fairly regularly. Always like coming here to get service done. Thanks Curtis.
Cameron Isley was my service advisor and he did a great job I will request him from now on.
I took great care of me, had me in an hour and a very reasonable time
Great & Professional Customer Service. I have been a long term customer since I bought my car. I like having my peace of mind knowing my car was serviced by experts!
Great people and great service from the top down!! Everyone is always cordial and eager to please!
Had my Toyota’s oil changed and Trey made it a very pleasant experience. He was professional & excellent. Thanks so much.
Had my Venza serviced and it was great. Made appointment online and they were very helpful and quick.
George took time. to explain what was done to my car. I noticed that there were no donuts and bottled water, but I assume that was because of Covid.
George was so nice. When it came to the service recommendations for my car, George help me decide what was the most imperative to have done. He was so helpful, and I am very grateful for him. After picking up my car I heard a strange noise form the air conditioning, I pulled back in to the service station and George fixed the problem; it was so simple and took less than 5 minutes. My experience with George today was awesome. I have come to Bob Howard Toyota in the past for oil changes and have always have a positive experience. ...
Great service at the maintenance area. They were able to find a part that originally was going to take a couple days.
Hayden my advisor went above and beyond to help my college daughter get the parts required to repair her vehicle and stayed outside of his shift to complete the job
My first visit was smooth & my questions were answered. The service was fast & the services were explained to me before they did anything, also gave me a quote so I can check my budget - no surprise charges. Their service is better & much cheaper than the Lexus dealer I used to go to.
Bob Howard Toyota has exceptional service. They were very quick and easy with the multi point inspection and tire rotation.
Everything from initial contact for an appointment thru completion of repairs was 1st class. Curtis was particularly friendly, knowledgeable and helpful. Waiting area is very nice. Thank you!!!
Great service, timely repairs, and another great experience. Look to do continued maintenance and repairs! Thank you John
Service advisor and others were courteous, helpful and capable. My car was ready when promised and I was charged what was estimated. Excellent service overall!
I take my vehicles to Bob Howard Toyota Service with peace of mind, and I am very satisfied with this service. From the front desk to the service department, all the staff does their job well and with quality, showing dedicated effort. Additionally, their problem-solving skills are strong, and they care about customer satisfaction. John Munns is truly a fantastic service advisor and does an excellent job.
Incredibly helpful staff, made the buying process fast and easy. All employees I interacted with were amazing.
I have always serviced my Toyota’s at Bob Howard Toyota! Royce has always taken great care of me and my cars. I would highly recommend this dealership and Royce if you want great service!
Traveling through and was able to get in for service early the next day. The error codes were checked and reset Thanks for great service
Reviews & Testimonials | Bob Howard Toyota
