Bob Howard Toyota Reviews & Testimonials
Looking for testimonials and reviews about Bob Howard Toyota? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
Preston is the best! Thanks for taking care of my vehicles and your stellar service.
Staff was great, easy to work with. Salesperson was knowledgeable about the vehicle and did not pressure me. Finance set me up with great package, will definitely be back.
Absolutely worst service. No one to greet you and no sense of urgency or taking responsibility for your services
Took my vehicle in for oil change and to see why the check engine light was on. They came back with $2,000 in repairs and no answer why the check engine light was on. Then I felt like I was being haggard with pricing. Example- let me get with my manager and see what kind of deals we can offer if you do all this today right now. We have had Toyotas serviced here for year but this must he new and left a bad taste in my mouth. Will think twice about taking vehicle for service. Also, one of the ... Read More DealerRater - May 14, 2025
The best experience I have had when wanting my Toyota serviced. Curt S. Is a super hero for taking care my my car needs. Thank you
Very respectful and polite. Excellent communication Easy to schedule Easy check out Super nice service guy helped me today
I brought my RAV4 in for maintenance service. I was checked in by Anthony, who was very courteous and efficient. Anthony is an asset to the Bob Howard Dealership. My car was treated respectfully by using a plastic covering over the seat etc.
I received exceptional service at Bob Howard Toyota service department in OKC. The service professionals, greeted me upon arrival. They asked about how I was, how I have been doing and inquired about what brought me in for service. They kept the process running smoothly. They replaced my tire, it came with a two year road hazard warranty. They balanced and rotated my tires and got me on my way. Thank you Bob Howard Toyota.
Friendly helpful staff ! Great experience! Don helped the process go smoothly. Thank you so much!
Service was great!! Friendly staff!
Wonderful experience ! Super helpful and courteous sales person helped me find my perfect car. I am so happy and proud to drive it! The sales paperwork was handled hassle-free, with any questions clearly explained. Thanks to a great team!
Excellent experience. My service agent was waiting when I arrived, got me a ride home, let me know what was going on with the car and when I could pick it up. Very happy!
Always great service. But Preston goes above and beyond. Very trustworthy and reliable. If he suggests a rim ten to keep my Land Cruiser running, I do it.
During my last two visits for service, I’ve had to wait more than 15 minutes, just for a technician to check me in. That has not happened in the past so I’m assuming you have cut the number of technicians. This is not good customer service.
Nothing was done without my knowledge and approval
By far, this Bob Howard Toyota service in Oklahoma City was the best experience I’ve ever had and I’ve been a Toyota owner for the last 33 years. I’ve been traveling around the country and have my car serviced from different states, but, this one in OKC, topped them all! Mr. Curtis, lives up to his name; very courteous, very friendly and absolutely a happy guy!😄 He even honored my $25 online coupon and another discount as a first responder. Thank you! 🥰 I got my car ready (oil change, sanitize trunk filter and car wash) in less than 30 minutes! ... Read More Google - May 6, 2025
Seen that they had the truck i was looking for and it said coming soon so i looked around at a couple other trucks and said well i will call and see when it would be out on the lot and they said it just came out on the lot the gentleman told me to speak with Justin. Justin met me. We looked at the truck. I test drove it and I bought it. I was in and out within an hour so if you’re looking for an awesome salesman, get a hold of Justin he’ll take care ... Read More Google - May 6, 2025
It took awhile to get checked in Saturday
The manager was awesome that checked me out, but with every dealership experience , even if you have an appointment they hold your car for like 6 hours and always have some expensive work they recommend. It’s never just in and out oil change tire rotation and you’re done. I would appreciate more honestly about the car instead of acting like some critical issue is happening and it’s really not that big of a deal (my dad was a mechanic for 40 years). Overall, nice people and good communication. I’ll be back
Great service and good fo talk to all members and best of all Service Manger Albert. I will come bake
Very competent and very good customer service. I am very pleased with the service actuality
In and out in 20 minutes, this was the best service I’ve had. I only had time to eat one donut!
First time visit to Bob Howard Toyota. Anthony greated me on the service drive. I had made an appointment for an oil change plus I downloaded a coupon for that service. Anthony did a great job taking care of me and also showed me potential problems that needed to be taken care of. Overall, a great experience. Will be going back for necessary repairs.
Bob Howard Toyota service always takes such good care of me. Don’t know what I would do without them😊
For service but no for dealing with finance on sale of car that I understood would be treated as new but used car
The visit was great and quick. I have used Bob Howard several times in the past.
Professional, courteous, timely, and priced right.
Super nice kind and courteous, Great service and very helpful, I highly recommend this dealership for service.
Friendly, knowledgeable, and professional. I appreciate the text reminders for services needed. I also didn’t have to wait long.
1st service with my new Tacoma! In and out in under 45 min with my appointment. I have Toyota Care package, so that is a great thing to have! The crew made me feel welcome and took care of me! Very happy and will highly recommend their service department! Oh and the sales staff was pretty awesome as well!!
My brakes had failed in Midwest city. I coasted all the way to Bob Howard, through my panic and frustration, Curt’s excellent customer service and people skills made everything seem more attainable. He did everything he could to fight for me as a customer and my dollar. DEFINITELY recommend working with curt if you EVER come across him!!
If you need a used car, go to Rudy at Bob Howard Toyota. He's been here a long time, will find you a car that meets your needs across multiple Bob Howard locations, and works with you like a friend, not a pushy car salesman.
Took my small SUV in for an oil change. It was a drive up, not scheduled. I was treated well and Curtis got me in and in short time, it was done and at a reasonable price. I’ll def be back for my next service.
Preston & Justin were fast, efficient and knowledgeable. I replaced tires and brakes and the guys were great at advising on the most cost effective but safe route for my vehicle.
The sales representative, Bradley was very helpful and accommodating. He went above and beyond helping us to work out a down payment for the vehicle we selected.
Horrible customer service
The service at Bob Howard Toyota is great! I hardly had time to drink a latte when they had inspected, washed and changed the oil in my car. So nice to know how much they care to keep it running smoothly for me!
Huge shoutout to Fernando and Aimee for making my experience easy and comfortable!! Thanks so much! 10/10 recommend
I was pleased with the sales person with whom my wife and I dealt. The sales manager was cordial and we agreed on a price and sealed the deal.
Consistently exceptional service! Preston made my last 2 Toyota Service experiences a pleasure & I will definitely return...perhaps even buying my next Toyota from Bob Howard! Also, the receptionist at Toyota Service walk-in is always a joy!
Consistently exceptional service! Preston made my last 2 Toyota Service experiences a pleasure & I will definitely return...perhaps even buying my next Toyota from Bob Howard! Also, the receptionist at Toyota Service walk-in is always a joy!
Always kind and take care of my cars needs. Trey is the best!! Thank you.
Great customer service. Thank you. Curtis.
Blake in the service department was a pleasure to work with. Repairs took longer than expected but I was out by early afternoon.
Advisor was nice/friendly. Wait was long—2 hours for tire rotation and inspection. Dealership clean.
Very friendly atmosphere and attentive service advisor. I’ll definitely bring my vehicles back for service.
Trey was very helpful and honest. I will save his info for future needs. I don't live in Oklahoma. If I need service again while passing through I will call Trey.
I would very much luke to thank Justin and leo at bob howerd Toyota for all ur help in salung me my car iv waited for the last 6 months for this car just and leo were kind Helpfull and patent in helping me with my car im very happy showing her off to every one thank you. Thank you and thank you again i highley recommend bob howerd toyota. Number 1 best experience Justin is a young knowledgeable yung man ur
Parents are proud if you i know . i would be . thank you so much fir getting me my dream car ... Read More DealerRater - Apr 17, 2025
We had a phenomenal experience purchasing our truck. Landon was a wonderful no pressure salesman that wanted to make sure we got exactly what we were looking for. He helped us stay in budget and get the best vehicle for our money. We were so impressed with his service that we came back later in the day to check out a vehicle for our daughter and bought it too.
Was promised a 1 and a half to 2 hour wait for tire replacement, balancing, fuel tube replacement, but turned into 4 plus hours. No explanation or anything
Excellent dealership. Keeps you informed of progress additional and work might be needed.Completed on time.
Quick, efficient, and polite. Couldn’t ask for better service than what I continually have at this store. Professionals.
Fast, friendly, great prices. Sales person Saunny G is the best SP ever. I have been getting my card from him since 2013. I will never go to any other SP than him. THANK YOU FOR ALWAYS GETTING MY FAMILY AND I IN SAFE CARS Renee L
Great customer service!
Service for oil change was fairly quick. My only issue was the fact that my car wasn't washed as promised.
Don was so helpful and was great to work with!
Accurate in their time estimates. Good communication. Very professional. Brett was very helpful
Curt, the service advisor was very friendly and helpful, he got me in and back on the road in a quick manner, also Serv drive was set up very nicely
Advisor always consults and highly recommend what really needs to be done and why. They are providing videos with explanation. Any work I have done on my 2010 Tundra is done here!
It was quick. Curtis was great!! Very informative about what my car needs and does not need.. Great service!
Great service and timely work performed.. Service employees treated me with respect. Good communication. I needed the work done as soon as possible and they got it done.
The Bob Howard Toyota maintenance team was great to work with, extremely communicative & professional at every level. Best experience ever at a dealerships maint/repair department. Thanks to Brett and the team for all the help, the great care - and an awesome loaner while they had my vehicle!
Easy to schedule an appointment. In and out in 15 minutes. Friendly and speedy service.
Haley was waiting for me and directed me to the waiting area, and really didn’t have to wait too long before my car was serviced and ready. Great job; thank you everyone!-
They did everything we asked them to do. The communication was great, and they were efficient in getting the car in and completed quickly. I wish they would put the caps back on the tire pressure valves. This is the second time that the little caps came back all or partially missing. It’s not a huge deal, but it’s the principle. Just return it like you found it.
mark is very helpful and good service agent. he provide useful information and recommendation for the maintenance
Brett is great to deal with. Always a great experience.
Very good service and donuts were delicious
Awesome experience! Landon was so helpful and went above and beyond helping get me into a new ride yesterday! I love my new car thank you so much!
Quick service and great customer service!
made an appointment and got right in for a quick oil change and tire rotation. Had a money-saving coupon that made the experience even better!
The service agent was so pleasant to work with. Service was quick too. The seem to care about me as well as my vehicle.
First time at the dealer for service. I was impressed and my service advisor Curtis was great.the technology in the operation was a surprise to me. Cutting edge dept.
The team at Bob Howard are awesome. Even better is Mark, my service advisor. I will recommend them for your maintenance needs any day
Hui was wonderful
Both Skylie and Mr. Goss were amazing. Not pushy and understood my needs and were able to compliment them even when others said it wasn’t at all possible. Thank you both
The knowledge and ability of the service department in dealing with old Toyota vehicles are excellent!
We had an awesome experience buying our new car. Paul the manager was very welcoming and Jared the finance person made closing the deal very relaxing. This has been the best experience in buying a vehicle.
I would honestly recommend you stay away from this dealership. Very dishonest and unfortunately a picture of the used car salesman stereotype. I found a van on Autotrader that we wanted to come look at. I reached out to the dealership, confirming the price and availability. I specifically asked if the price was all inclusive, and they said it was the total price, besides a $709 docking fee. They confirmed both, so I set up a time the next morning to come and test drive it. After driving 30 minutes to the dealership and loading up the entire family, a different salesman ... Read More DealerRater - Mar 31, 2025
This was my first time for service on my vehicle with Bob Howard they were very friendly and got me in and out in no time at all and explained everything they did I will definitely be going back
I was in and out for my first free oil change—I was able to complete a 1 mile walk inside the building in 19.41 minutes while my car was being serviced. Thank you 🙏🏽
Fast caring excellent work abd freindjy staff also they offered a free car was too
Making an appointment was easy, dealership also provided me uber for pick and drop, service was done on a timely manner but not issues were resolved, I’ve been having a problem with the wireless charging in my van since the day I bought it, I’ve been trying to get it fixed for the last couple of times, I am told it’s fixed but it’s not, it works for a few seconds and then starts blinking orange light and then stops. Dealership needs to find me a solution for this soon.
They did what was to be done quickly and even washed my car. I’m HAPPY
Wonderful experience!!!
Great crew, good job……😁👍 Here's a little ditty for the Bob Howard Toyota Service Department: At Bob Howard Toyota, the crew's so fine, Service with a smile, every single time. Wrenches turnin', they do it just right, Great job, good folks, from mornin' to night!
Honest reasonable cost. Recommend
Bradley was on point! I was looking for a Camry LE but he coordinated with the Sales Manager to get me an upgraded SE model for the price I'd of expected for the base LE. Then, they didn't try to low ball me on my trade. I was expecting to negotiate back and forth, have to play that game where we haggle over a few hundred dollars...but they brought a great deal from the get go and there was no negotiation needed. The smoothest, fastest new car purchase I've ever done. This is the 3rd Toyota ... Read More Google - Mar 25, 2025
Great service
Very good service! Curtis was so friendly and super nice!! Best service we have ever had!
Tyler was my salesman and extremely helpful. His class manager was also extremely helpful, I can’t recall his name but want to say it was Sean or Shawn maybe, sorry if I’m wrong. The purchasing associate Jarod was great and helpful all the way through the process. I highly recommend if you’re looking for a new Toyota you go here!!!
Reviews & Testimonials | Bob Howard Toyota