Excellent service. Maintains excellent records. The service staff are knowledgeable and if they do not know they seek answers with the service technicians.

Dealer gave me a free oil change. They prompted me via email and provided me an appointment the next day. Very professional.

This is my second time taking newer Highlander in for a front wheel alignment. It still pulls to the right just like the first time. The car only has 24,400 miles and most of it was on great roads in Prescott, AZ. l'm good at avoiding pot holes here where l grew up. Not sure what to make of this.

High quality, professional, representative and service agents. Cashier was efficient and pleasant. Waiting area had nice refreshments and comfortable chairs but the À/C didn’t seem to be working well on this visit.

Surprised to see the bad reviews for service center here. Anthony helped us out when we were desperate. We got a flat tire on a 75 mph road around 30 minutes away from Wichita’s Toyota. I call Wichita and they tell me, hours before they close they are busy, full, close in 3 hours and can’t help me. They could maybe get us in on Monday. We had two toddlers with us. We had to use the Toyotas SOS system even. Our destination was OKC. So we tow ourselves to OKC. When we were stranded I called Bob Howard and Anthony picked up. Figured out what tire size we had, he said he’d put one of them to the side for us and get us in. When we got there they were ready right away even though they were busy. It took them around 25-30 mins only. We were on our way. They helped us when we were really desperate and others closer wouldn’t. Im going to be calling Toyota’s headquarters to tell them about how great Bob Howard Toyota was when the Wichita’s Toyota’s service wouldn’t help us. Thank you for helping us when we needed it.

The service for my car was great!! I was in and out within 45 minutes!!

Kelly was so amazing and really went above and beyond to help me! She is new to her role, but no doubt is a great addition to the service team. She seamlessly made sure my service was completed in a timely manner while also offering emotional support. I would recommend Bob Howard to anyone simply for my interactions with Kelly!

Very good service, quick turn around, good explanations, friendly staff, clean facilities, no sales person pressure all the time

Curtis has been exceptional in keeping us informed and going out of his way to get our car serviced. Thank him very much.

Excellent staffs , I was stop by for service 1st time and they take care really nice

Great service. Staff are friendly and honest about what actually needs to be done.

They were great! Very friendly and very fast service! I was finished in 45 mins

Wes Guin does such a great job, he goes above and beyond, best service ever!!

My experience was great as in the past. I would recommend the dealership to my friends.

Friendly servicemen. Great attention to detail.