I’ve never had such a wonderful experience at a dealership! The Service manager (Royce, I remember his name because it’s unique) and the service advisor that helped me were knowledgeable, attentive and had taken their time to answer all of my questions. They were very upfront about what my out of pocket cost would be and it was better than the other local Toyota dealerships I had called before arriving at Bob Howard. They have made a customer for life out of me.

Excellent service from friendly and helpful people. Did my routine maintenance quickly and expertly. Asked if they could replace a recall item and we said sure. We had a broken tail lamp and they fixed us up with a new one in a timely manner.

Michael Wray made my experience pleasant and effortless. He was friendly and explained everything clearly! He made the process easy from start to finish and always with a smile.

It was very pleasant. We appreciate the attention we received. Our new car buying experience and trade in was hassle free. I feel the dealership gave us fair trade in value. They took time to explain how everything worked on the new car. I love my new Toyota! Toyota always have been a good choice for our family.

Replace a transmission in my 2018 Toyota Camry. They had to order the transmission shipped in from Texas. Service advisor kept me informed of the progress and what was going on very pleased.

The service manager was courteous and very helpful. They advised us of a recall we were unaware of. Offered to investigate it in addition to our service at the time. We needed to make another appointment.

I was advised by scheduler (in Houston, it turns out) that l could be seen at 1:15 yesterday. When I arrived, the service person(Michael Wray) advised me of short staffing, but promised to service my prius that afternoon and arranged Uber ride home for me. Less than 2 hours later, he called to indicate my car was ready. I was very pleased with my encounter yesterday!

It all started with the estimate, and John Munns, my service advisor, carried through with his supervision of the repairs to my brakes, and I am completely satisfied with the results. Bob Howard Toyota has my business, and my gratitude for a job well done at a very fair price.

John Munns is Awesome! He has a good customer service. He washed my car. I am very happy customer. I will keep returning. Thank you!

I was able to schedule an oil change quickly. Upon arrival, check-in was easy. They completed the service and I was on my way in less than 3 hour, which isn't bad for a last minute appointment such as mine.