Bob Howard Toyota Reviews & Testimonials
Looking for testimonials and reviews about Bob Howard Toyota? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
Ready to help. Immediate assistance. Happy to explain service. Give you the true time expected for completion.
Mason was professional, prompt, and respectful and coordinated excellent service after I initially brought the vehicle in for an oil change, for which the pricing was very competitive. During the oil change, a leak was found in the passenger front axle seal. I was quoted a price with 1.5 hours of arriving and received a complimentary Uber home. Service was completed by 10am the next morning.
It was quick and easy process. A simple pil change was a quick in and out process, roughly 30 minutes while I relaxed in the show room.
Great service, quick and responsive. Preston did a great job keeping me informed and in the know
Always friendly! Great service! Great price! Expert knowledge! I will continue taking my vehicles to this dealer! Toyotas are excellent choice of vehicle for all needs!
Great service despite being very busy. Brett kept me informed and was very supportive. 2 thumbs up
Great service from the crew. Timely and professional. Albert was very polite and knowledgeable about service and requirements.
Dalton did a great job communicating what service my car was going to have and also what it needed. He kept in communication with me to approve any service needing to be done and the when it was ready. He was very efficient.
I always get great service here
Outstanding service support and explanation. My advisor was thorough, clear and concise. It was my first visit and it’s my first Toyota.
The best service my car ever received. The staff over here are so friendly and they're the best
My service advisor Jazzmine was incredibly thorough, was not pushy at all and when over options of service / repair that should be taken on my vehicle. I was treated like I was at a high end luxury dealership. I liked that she took her time and explained everything needed.
Got in and out for an oil change and tire rotation, took less than 45 minutes. The people that helped me were friendly and helpful.
Haden took very good care of me. My name is Linda not Brandi. Thank you
Went in for tire rotation. I made an appointment 2 weeks in advance. They were swamped. I wonder if no appointment is required. I felt like they were too busy to do a good job. I asked when I dropped off could they check air in spare tire because we are going on trip. The guy said yes. When I got home my husband checked the spare and there was nowhere near enough air. I don't think they checked it.
My appointment for routine maintenance and recall stuff was made so easy by Brett. I was checked in and checked out so quick and easy.
Excelente atención, el asociado que me atendió me hizo sentir que realmente le interesaba mi problema. Fue muy amable y cordial!
The service pro was fantastic!!! And took great care of me I would use her again. Jazzmine Martinez
I requested service for my car. Check in was smooth and repair proceeded as normal. I was pleased with the result.
My experience was great on Thursday the 7th. We’re very courteous and informative about my vehicle. Thank you!
Toyota always provides great service for me. They explained everything in detail. And I appreciate the waiting time which was great. Thank you Toyota.
Appeared to be going out of business….. stale… no evidence that it was thriving….very dull and dated
I was very pleased with the service I received today and very please with my service tech, Ryan
Dalton was an amazing service advisor. He was very kind and knowledgeable, and made the entire experience worthwhile. My first time at Bob Howard Toyota and would highly recommend it.
It took them entirely too long to fix my vehicle. I arrived at 9:36. I was told it would take until 12. I had to pick my son up from school. They gave me so many different times when my car would be ready. Let’s just say I wasn’t able to pick my son up from school and I was one of the first people in that day. I understand I was a walk in but almost leaving around 4:30 is ridiculous. And they had no loaner cars for me to allow myself to run errands. Customer services is not good ... Read More DealerRater - Apr 30, 2026
Excepcional service from George, they took care of my car in less than no time.
Excellent customer service. From car buy to getting any service work done . Highly recommended Thanks
Tech was helpful and corrected the mistake of thinking my vehicle was a 4wheel drive
Great people and good service. Always happy for their oil change service with affordable prices.
I have always had the best of service at this dealership and today was not any different. Preston took good care of me.
Preston was my service rep. I had an issue that he addressed and efficiently handled. Everything was checked out and my service was very smooth. Thank you.
I appreciate the follow-through and attention given during my recent service visit. Preston was very helpful.
Great staff. Experienced technicians. Nice coffee bar in the waiting room. Great location. Will definitely be back.
Brett was very well informed and kept me up to date on the status of the vehicle. Very professional.
Service was perfection, was advised to drop off vehicle to allow their tech the adequate amount of time to properly look over my vehicle. 10/10 will return!
I came to Bob Howard for warranty work purchased from another dealer and received wonderful service. Ryan took great care of me, getting the parts I needed and ensuring everything was dealt with in a timely manner!
Jazmine was weird from the start…I had already told them when the appointment was made that it was early both on time/miles and I get there and she’s telling me it’s too early for service…finished the service, rotated my tires and had to stop at Hibdon to get air because my light was on…hoping I can go to a different dealership for the next appointment
I was amazed that when I called today to see when they could get in my 2025 Camry for a software update (recal item) that Brett at the service department said "today". I was like, wow, really and so I drove over and they set up an uber to take me back home and pick me up 4 hours later when service was complete. AWESOME customer service and attention to detail!!! I can not recommend Bob Howard Toyota higher than writing this message and just saying thank you!!!
Service was done on time and very clean I'm satisfied with this dealership nothing I'll be back again for other services.
They knew what I needed and took care of my request quickly, They knew I needed and took care of business in a timely manner!
Ryan was great at giving me updates about my car’s service, didn’t push me when I passed on specific services, and gave me valid recommendations. Overall would recommend.
bret did a great job. took care of me and communicated how long things would take
10/10 service experience with haley highly recommend. will be back for my next service
They are very respectful.kf your time and always very friendly and helpful when I visit.
Clean show room, service adviser Jasmine was exceptional and kept me informed on the progress of my truck. Jasmine said it would be ready around 5 p.m. and at 430, I was out of there. Thank you Jasmine.
Always professional and friendly. Only problem this visit is that I added something for them to look at after they started and also mentioned over phone but it didn't get checked. Just need to make sure they write it down. So they had to bring back in after finishing it to check out the air-conditioning. All was good.
Kelley, my service writer, was the reference for excellent service. She went above and beyond on the way she handled my repair. The worst news that I received today was that she is moving to worke at an RV center.
First time I receive a video of my car being serviced. Preston went above and beyond with his customer service.
After updating my computer and leaving my truck all day, they still haven't fixed it. I have to bring it back tomorrow.
Professional, quick and on point. Couldn’t ask for better service anywhere else on the planet
Ryan has given TOP quality customer service. His communication and follow through have been excellent.
I was informed as soon as I set down by text regarding if I needed anything please ask. Once my vehicle was inspected I was told what was needed. Once the job was completed, which took a reasonable time, I was also informed. Thanks for keeping me updated and doing a great job.
Very kind and helpful. And quick action! Mr George Denham and Ms Amie Price are so helpful!
BH Toyota is exceptional! Lucas knew exactly what I wanted! That whole team is exceptional! They didn’t push for a sale for upgrades, instead advised what I needed for the new car! They definitely care for their customers! Thank You BH!! Definitely recommend BH Toyota!
I had an early appointment. When I arrived, Trey greeted me nicely. I explained what type of service I was having done to my 2023 Toyota Highlander Hybrid XLE which was oil and oil filter change. Not long after I sat in the waiting area, I got a message that inspection of my SUV, got all GREEN. Not long after that my SUV was ready. Before leaving Trey helped me buy a touch up paint from the Parts Department. Trey had my SUV ready and I left the dealership. Overall, Trey and team made this a great visit to the dealership.
... Read More DealerRater - Mar 23, 2026
The finance office took a very long time. Very inconvenient and frustrating from my standpoint.
I came in for an oil change and tire rotation. Ryan was professional and friendly, assuring me without pressing me that everything that needed to be done was taken care of. Thank you so much!
Preston is an awesome service advisor he listens and then explains a lot better than that rest of the advisors that I had used and is also has a great since of humor.
Nice waiting area, looked at cars while we were waiting, had some free coffee and doughnuts.
Bob Howard Toyota service was very professional, courteous and completed in a timely fashion. Would recommend them to my friends.
Always receive great service especially from Jazzmine! They always get things done and get me out!
i m happy to be there. It take me only 30 minutes I do not wait long
My salesman Ghandi was very interested in ordering the vehicle I wanted if it couldn’t be found rather than having to settle on one without the options I wanted.
My first scheduled maintenance today, and Preston met me at the door, told me what to expect, explained the process, and then when there were updated tasks related to requests I made, he explained how to respond and what to expect in terms of a wait. Fantastic service, and that combined with my outstanding purchasing experience makes this the most pleasant dealership experience I've had anywhere.
Recently bought a Tacoma. Justin and Amy were both a pleasure to work with. Very happy with my experience!!
I always use this dealership because they are efficient, helpful, and informative. They get everything done in a very timely manner.
Service was excellent. Brett was very attentive and provided excellent service. An Uber was provided when additional service needed to be done for a recall notice, and an Uber link was provided to take me back to the dealership once service was completed.
Service scheduling was convenient for my schedule. Ryan kept me informed about the details of service and coached me on the possibility of purchasing new tires.
I always have prompt friendly service with good communication. The dealership is very competitive with prices on both services and vehicles.
They took care of all my needs with no problems. Excellent customer service. The salesman was on top of what I needed.
Brett is awesome and continuously goes the extra mile to provide me and other customers he helps with the best service.
The people who helped out did a wonderful job of letting me know where my truck was in the process and kept me informed. Overall a very good experience.
Brett was very professional. Answered all my questions thoroughly. Kept me up to date on my service progress throughout my time there.
I appreciate the prompt and friendly customer service. The team does a great job getting us in and out, while assuring my kids are driving a safe vehicle.
Visited the dealership for my 5000 mile service on a new 2026 Toyota Sequoia. You’re so refreshing to not be up folded the entire time they worked on the truck. I’ll definitely be recommending the dealership the family and friends.
From appointment to check out the process was simple and straightforward. Easy to schedule appointments through the Toyota app or dealer website. Jazzmine was quick to check me in for the appointment and kept me updated while I waited.25k service was completed in a short period.
The salesman was very knowledgeable about the entire Toyota lineup. Closing on the new car was extremely fast.
This was a great experience all the way around. Starting from the time I pulled in during the service and afterwards. I was very happy. My tech she was fantastic, nice, professional.
Sales staff was amazing but once we went to the finance office, the lady trying to push us into the extended warrantees and add ons was very pushy and relentless. Being in sales, I understand you have to be persistent but when I said no thank you several times and she kept pushing, it was over the top and bordered rude. She almost made me walk away from the whole deal, trying to convince me how often Toyotas break and how much I needed a better warrantee. I would not purchase another truck there unless I knew I would not ... Read More DealerRater - Feb 28, 2026
Average service, extremely small waiting area, not a very welcoming environment. Closest Toyota dealership & have a pre-paid maintenance plan- would prefer to go elsewhere.
The rep that helped me was very knowledgeable, friendly and polite. They really take care of my vehicle.
Ferdinand the salesman was wonderful to work with. No pressure. Answered all questions. Very calm experience.
Great service and great price. Service person was outstanding. Very friendly and very helpful. Would highly recommend.
I took my RAV4 in for service. I worked with George Dosher Service Advisor. He is Fantastic and helped me get my transmission serviced, front and back brakes, a tune-up, oil change, both front ball joint done, and tires rotated all done by 12 noon. And the service department did a great job.
I have been using this dealership for 15 years and have never had anything but a pleasant experience.
Quik and easy process sales man was really efficient and I got a good bargain
It was a pleasant time, I got to enjoy a cup of coffee and it didn’t take long to get my car done. My advisor, Preston, was super helpful.
Everything when good the team took care with everything I need was done at the time they told me
They were ready to service my car at my appointment time had it ready early afternoon.
Albert has been great help from the beginning to end. Great follow up, and walked me through each issues my hasshowen
Great Dealership, very efficient and helpful. Work was reasonable and complete in a timely manner.
Everyone was very knowledgeable, polite, and professional and everything was done when they told me it would be. It’s a pleasure bringing my automobile here.
I really like the service. It's was very fast and the employees over there very friendly.
Hany and Jhon exhibited the utmost professionalism during our multiple visits to the dealership. We are grateful for not only the quality of our Grand Highlander purchase, but the culture of this dealership and Hany’s sales guidance during the buying process. Grateful!
Very friendly service, appointments are easy to schedule with lots of availability, quick turnaround time.
Custom service is top notch and I always trust the work will be completed quickly and efficiently!
They did a very good job as well as do it in a timely manner.
Service was easy, without issues and worth the price. Appreciated the transport while car was being serviced.
Service advisor was prompt and knowledgeable. Responsive in matters to maintenence request during vehicle drop off. Advisor took active role in gathering and providing detailed history maintenance on life of my vehicle. That was a welcoming peace of mind.
Reviews & Testimonials | Bob Howard Toyota
